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Primary Location
2718 Gault Avenue N.
Fort Payne, AL 35967
Primary Phone (256) 845‑1143
Toll-Free 1-800-232-9538

8:00 a.m. - 5:00 p.m. CST
Monday - Friday

Welcome to our Website

Thank you for visiting DeSotoPrinting.com, your local source for quality printing and mailing services in DeKalb County, Alabama since 1980!

Our lobby is OPEN! Monday-Friday 8:00 AM–5:00 PM.  While masks are not required, we ask that you limit customers in the reception area due to limited space.

To place an order or get help with a new project, enter our online Customer Service Center.

If you have any questions, please call 1-800-232-9538 or email customerservice@desotoprinting.com for ordering information and assistance.

Five Ways to Say "Thank You" to Your Customers

‘Tis the season for giving thanks. Later this week, millions will gather with their family, friends and loved ones to share a meal and express their thanks for the good in their lives. As a business, you have a lot to be thankful for, too! Without your customers, where would you be? Now is the perfect time to thank your customers for all they’ve done for your business. Check out five ways you can show your appreciation for your customers this holiday season and year-round.
 

Send Swag

It looks cool. It sounds cool. It IS cool! Sending company “swag” to your customers is the perfect way to show your appreciation with items like sweatshirts, coffee mugs or mousepads. Get creative! Think of something that your specific audience would use and love. From apparel to office supplies, there are a ton of items you can send, adding your personal touch and branding.

 

Pick Up the Phone

In a world of texters, be the person to call. Picking up the phone to say “thank you” with no other intention is a great way to make your customers feel special. Leaving a voicemail if they don’t pick up could turn around their day. If you can mention personal interactions or reasons that you’re thankful, it will only help further strengthen the relationship you have with your customers.

 

Offer a Discount

What better way to say thanks than with a reward for your customers? Send a special discount for your loyal customers, which will also help drive more business. You’ll want to ensure the discount you give is enticing enough to get your customers to come back to use it, but also not so much of a discount that you lose business. Think about what makes sense for your business. 

 

Write a Letter

Emails are easy to send and can be done quickly, which will work to thank your customers in a time crunch. However, hand-writing letters takes a bit more time and can be even further personalized. Consider going the old-fashioned route and sending a written letter or a personalized direct mail piece to express your appreciation. 

 

Offer a Loyalty Program

Loyalty programs are a way you can say thank you to loyal customers year round. For example, you could offer points for every dollar spent and offer rewards when a certain amount of points is reached. You could offer a punch card for each purchase with a reward when they receive a certain number of visits. Consider what makes sense for your business and run with it! 

 

Don’t forget that this is the season to show thanks for all, including your customers. We’re wishing you a Happy Thanksgiving, and thankful for our readers! We hope you’ll find the time to say thank you to customers of your own.

Your brainchild is our inspiration.

Let us combine our printing and marketing expertise with the service necessary to take your project from concept to completion. Business cards to brochures, catalogs to calendars, we'll deliver what you need, on time.

  • Erica Stevens, Independent Paparazzi Consultant
    Erica Stevens, Independent Paparazzi Consultant

    I'm so loving my banner that Shannon Smith designed for me from DeSoto Printing, Mailing and Signs to use for my vendor events, along with my business cards I can start handing out. Y'all are awesome!!!

  • Fort Payne Chamber of Commerce
    Fort Payne Chamber of Commerce
  • DeKalb County Economic Development Authority
    DeKalb County Economic Development Authority
  • DeKalb County Tourism Association
    DeKalb County Tourism Association
  • DeKalb County Schools
    DeKalb County Schools
  • Fort Payne City Schools
    Fort Payne City Schools